Global Management Consultant
Designed to attract and retain talent & foster a sense of belonging
DESIGN THINKING APPROACH
Following our appointment, SNX’s Strategy and Design Team began to formulate a return brief using a Design Thinking methodology – a process for creative problem-solving. It begins with people and their needs, to frame challenges and inspire fresh ideas by determining what people truly require. This was achieved through a combination of observation, interviews, hackathons, extensive persona building, and desk-top research, all of which allowed us to look beyond obvious solutions.
Design & Build
One Raffles Quay, Singapore
An environment designed to foster a sense of belonging whilst addressing the organisation’s functional needs & business challenges
- User experience and needs programmed into the design with dual function spaces used to enhance space utilisation & user experience.
- Flexible & adaptable spaces deliver organisational agility whilst a full suite of space typologies underwrites activity-based working
- Client dedicated co-working space promotes more effective on-site collaboration whilst preserving organisational confidentiality.
CRAFTING A SENSE OF BELONGING
A pivotal insight was that Consultants who spend a large proportion of time working away from the office, fail to develop a strong attachment to the Company. Since there’s a definite correlation between “attachment’ and ‘retention’ we wanted to create a memorable & engaging workplace environment for Consultant’s which promotes their ‘sense of belonging’. To elicit an initial sense of familiarity and a sense of being at home, local design features specific to Singapore were introduced.
FUNCTION INTO FORM
Designing Function into Form was achieved by collaboratively working with the Client to understand the workstyles of the Company and, the pain points and underutilised spaces within their existing office. Traditional underutilized spaces, such as Partner’s offices, were created with dual-use in mind where the new workplace optimizes space utilisation and provide inherent flexibility. In this regard, Partner’s offices are firstly designed to be shared by Partners and, have all been equipped with lockable storage and enabling technologies, allowing the rooms to simply convert into meeting spaces when the Partners are not present. This increases the availability of meeting rooms and, enhances the utilisation of Partner’s offices.
CLIENT CO-WORKING LAB
Another planning innovation was the inclusion of a Q-lab, a co-working area for clients that encourages more productive on-site collaboration without jeopardizing the confidentiality of the Consultants & Partner work area. It also gives Clients an insight into how the organisation works & its culture.
SNX successfully translated the Client’s business needs into an ABW solution that integrates Singapore’s architecture, urban planning, culture and heritage elements with workplace experience.
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